Shipping policy

At KanakVastrams, every order is handled with care and respect, just like the handwoven treasures we curate. This Shipping Policy explains how your order is processed, dispatched, and delivered.

1. Order Processing Time

  • Orders are usually processed within 2–5 business days after successful payment confirmation.

  • Processing time may vary for made-to-order, exclusive, or limited-edition pieces.

  • Orders are not processed or dispatched on Sundays or public holidays.

Once your order is dispatched, you will receive a confirmation message with tracking details.

2. Shipping Locations

We currently ship:

  • Across India

  • To select international destinations, subject to service availability

If your location is not serviceable at checkout, please contact us before placing an order.

3. Estimated Delivery Time

Domestic (India)

  • Delivery usually takes 3–10 business days after dispatch, depending on your location and courier partner.

International Orders

  • Delivery timelines typically range between 7–21 business days, depending on the destination country, customs clearance, and courier services.

Please note that delivery timelines are estimates and may vary due to factors beyond our control.

4. Shipping Charges

  • Shipping charges, if applicable, will be clearly displayed at checkout before payment.

  • Charges may vary based on delivery location, order value, weight, or shipping method.

  • Any promotional free-shipping offers will be mentioned on the website when applicable.

5. Courier & Tracking

  • Orders are shipped through reliable third-party courier partners.

  • Tracking details will be shared once the order is dispatched.

  • Customers are requested to monitor tracking updates for timely receipt.

KanakVastrams is not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances.

6. International Duties & Taxes

For international shipments:

  • Customs duties, import taxes, or local charges (if applicable) are the responsibility of the customer.

  • These charges are determined by the destination country and are not included in the product or shipping price.

  • KanakVastrams has no control over these charges and cannot predict their amount

7. Delivery Attempts & Address Accuracy

  • Please ensure that the shipping address and contact details provided are accurate and complete.

  • Failed delivery due to incorrect or incomplete address details may result in additional shipping charges.

  • Re-delivery or return-to-origin costs will be borne by the customer.

8. Damaged or Missing Packages

If your order arrives damaged or appears tampered with:

  • Please do not accept the parcel and inform us immediately.

  • If accepted, report the issue within 24 hours of delivery, along with clear photos or videos.

We will review the case and assist you according to our policy.

9. Delays Beyond Our Control

While we strive to deliver on time, KanakVastrams shall not be held responsible for delays caused by:

  • Natural calamities

  • Government restrictions

  • Courier disruptions

  • Customs clearance delays

  • Force majeure events

Your patience and understanding are deeply appreciated.

10. Contact Us

For any questions related to shipping or delivery, please reach out through the contact details provided on our website. Our team will be happy to assist you.

✨ At KanakVastrams, every parcel carries not just a saree, but a story — packed with care and sent with respect.