Privacy policy

Privacy Policy – KanakVastrams

At KanakVastrams, your trust matters deeply to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described below.

1. Information We Collect

When you visit or interact with KanakVastrams, we may collect the following information:

a) Personal Information

Provided by you voluntarily while placing an order or contacting us:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment-related details (processed securely via third-party gateways)

b) Automatically Collected Information

When you browse our website:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent

  • Cookies and usage data

This information helps us improve website performance and user experience.

2. How We Use Your Information

Your information is used only for legitimate and necessary purposes, including:

  • Processing and fulfilling your orders

  • Communicating order updates and customer support

  • Improving website functionality and services

  • Sending important updates or promotional communication (only if you opt in)

  • Preventing fraud or misuse

  • Complying with legal obligations

We do not sell or rent your personal data to third parties.

3. Payment Security

All payments on KanakVastrams are processed through secure, trusted third-party payment gateways.

We do not store or have access to your debit card, credit card, UPI, or banking details.

Your financial information remains protected according to industry security standards.

4. Cookies Policy

Our website may use cookies to:

  • Improve browsing experience

  • Understand visitor behavior

  • Remember preferences

  • Help with analytics and performance tracking

You may disable cookies in your browser settings, though some website features may not function fully as intended.

5. Sharing of Information

We may share limited information only when necessary with:

  • Delivery and logistics partners (for order fulfillment)

  • Payment gateway providers

  • Website hosting and analytics services

  • Government or legal authorities, when required by law

All such sharing is done strictly for operational or legal purposes.

6. Data Protection & Security

We take reasonable and appropriate measures to safeguard your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of transmission over the internet is entirely secure. By using our website, you acknowledge and accept this inherent risk.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Ask for correction or update of your information

  • Request deletion of your personal data (subject to legal requirements)

  • Opt out of promotional communication at any time

To exercise these rights, please contact us using the details on our website.

8. Third-Party Links

Our website may contain links to third-party websites. KanakVastrams is not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies separately.

9. Children’s Privacy

KanakVastrams does not knowingly collect personal information from individuals under the age of 18. If such information is discovered, it will be removed promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.

Your continued use of the website after changes indicates acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us through the details provided on our website.

✨ At KanakVastrams, privacy is treated with the same care and respect as our handwoven traditions.